AuraHelp Center
Go to app
Help/Troubleshooting

Signature Rejected or Cancelled

What to do when a wallet signature fails or is declined during setup

Signature Rejected or Cancelled

During the enable-trading flow, each step requires one wallet signature. If a signature is cancelled or rejected, the flow pauses at that step — nothing is partially applied.

You cancelled the signature

Tap the CTA again. The flow remembers exactly where you left off and re-presents the same signature request. No need to start over.

Hyperliquid rejected the signature

Rare. This usually resolves on a retry. If it keeps failing after 2–3 attempts:

  1. Refresh the page and try the flow again from the start
  2. If the same step keeps failing, contact support

"Waiting for signature" is stuck

Your wallet app or extension likely has a pending request. Check:

  • MetaMask or Rabby popup (may be behind other windows)
  • WalletConnect mobile app for a pending request
  • Hardware wallet (Ledger/Trezor) for a prompt on the device

If you dismiss the wallet prompt without signing, tap the CTA again to re-trigger it.

Signature works but nothing happens after

This can happen if the Hyperliquid network is congested. Wait a few seconds — the step will either confirm or surface an error. If it stays stuck, refresh and retry.